1:12"Crew was drying my kitchen before my adjuster called me back. I never had to chase anyone."
Dispatch network live · Florida
One call.
Every step of restoration coordinated.
We are not a crew with a truck. We are the operating system that routes your loss to the right responders, keeps your carrier in sync, and runs the project through final signature.
- < 60
- min to dispatch
- 340+
- vetted partners
- 1
- point of contact
Live job · MRH-492100%
- DamageLoss reported
- AI IntakeScoped in 90s
- Emergency ResponseCrew dispatched
- InsuranceCarrier synced
- Project CoordinationTrades sequenced
- ReconstructionRebuild underway
- CompletedSigned off
Scroll to follow the job
The coordination layer
Restoration doesn't fail on labor. It fails on coordination.
Four stakeholders, six systems, zero shared reality. Every job on our network runs through one console — so nobody waits on a phone call to know what happened.
Active queue24/7 Response
MRH-4921
Water Mitigation
Tampa · Drying · Day 2
SLA
04:12
MRH-4930
Storm Damage
Fort Myers · Tarp complete
SLA
01:48
MRH-4934
Commercial Project
Orlando · Scope review
SLA
12:05
MRH-4938
Roofing
Sarasota · Crew en route
SLA
00:37
Network load
Capacity absorbed across partners during storm surge.
52m
Median time to first crew on site
24/7
Response desk, every day of the year
Residential
1,940
jobs coordinated
Commercial
310
properties under contract
Insurance Claims
98.4%
documentation accepted
Roofing
620
roofs replaced
Water Mitigation
1,120
dry-outs completed
Storm Damage
8
named-storm activations
Partner Network
340
vetted partners
Coverage
Built dense in Florida. Designed to go national.
Coverage isn't a map pin — it's redundancy. Multiple certified partners per metro means capacity survives the storm that creates the demand.
Tampa
52 crews- Water Mitigation
- Fire & Smoke
- Commercial Projects
Select a city on the map to view active service lines.
Nationwide expansion · 2026 →
Customer journey
The whole loss, on one timeline.
Every hour accounted for, from the 2am call to the signature that closes the file.
00:00
Damage occurs
A pipe fails at 2am. You call one number.
00:52
Emergency response
Nearest certified crew dispatched, containment begins.
Day 1
Insurance
Claim opened, scope and photo evidence sent to your adjuster.
Day 2–5
Mitigation
Structural drying with daily moisture readings logged.
Week 2
Roof
Exterior envelope sealed or replaced by licensed roofers.
Week 3–8
Reconstruction
Trades sequenced, progress captured weekly.
Signed
Completion
Punch list closed, warranty issued, claim reconciled.
Four disciplines. One accountable schedule.
ServicesDo the work
Restoration Partners
Licensed contractors who receive qualified, pre-scoped jobs with the paperwork already handled.
- Pre-scoped dispatch
- No lead bidding wars
- Net-terms on claim jobs
- Shared documentation tooling
Send the job
Referral Partners
Agents, property managers, and plumbers who need a reliable place to hand off a bad night.
- Tracked referral credit
- Live status on every hand-off
- Priority response for your clients
- Zero cost to participate
Grow the network
Marketing Partners
Agencies and media operators who bring demand into markets we're expanding into.
- Co-branded market campaigns
- Attribution to closed jobs
- Territory-level exclusivity
- Performance-based structure
Technology
One pipeline, from first click to final signature.
No spreadsheets. No group texts. Each stage hands structured data to the next, and every actor sees the same record at the same time.
01
Website
Loss submitted or call placed
02
HighLevel
Contact, pipeline, and comms created
03
AI Intake
Loss type, severity, and scope classified
04
Dispatch
Routed by proximity, capacity, certification
05
Partner Assignment
Accepted by crew with SLA attached
06
Project Updates
Photos, readings, and milestones pushed
07
Completion
Docs reconciled, claim closed
Insurance claims
Adjusters don't deny work. They deny undocumented work.
We treat the claim file as a product. Every reading, photo, and signature lands in one structured record — which is why our documentation is accepted 98.4% of the time.
98.4%
documentation accepted
-24%
claim cycle time
Commercial
Downtime is the loss.
Multi-tenant buildings, hospitality, and retail — phased so the doors stay open and the ledger keeps moving.
- 4 hr
- site assessment
- 24/7
- after-hours work windows
Residential
Home is the loss.
One coordinator from the night it happens to the day you move back in — including the calls to your carrier.
- 1
- point of contact
- Weekly
- progress updates
Financing
Deductibles and denials shouldn't stall the rebuild.
Approved in minutes through our lending partners, with terms that let work start before the claim settles. No prepayment penalty when your carrier pays out.
- Soft credit check, no impact to score
- Deductible-only or full-project amounts
- Payments deferred until work begins
The proof is in the follow-up call.
Field reports1:122:04
"They handed us a claim file cleaner than what our own field team produces."
1:38
"We stopped buying leads. The jobs come scoped, and we get paid on time."
Emergency response · 24/7/365Damage doesn't wait.
Damage doesn't wait.
Neither do we.
Under 60 min
average dispatch across Florida metros
Direct to carrier
we open and document the claim for you
No obligation
assessment and scope before you commit